Tim Hortons, a renowned coffee and baked goods company, has always prioritized customer happiness. To further enhance the dining experience, Tim Hortons has launched TellTims.ca a consumer feedback survey platform aimed at gathering valuable insights from their Canadian customers.
This comprehensive guide delves into the purpose, process, and perks of participating in the TellTims Canada survey.
TellTims Canada Survey Information
The TellTims Canada Survey allows Tim Hortons customers to quickly submit comments and receive a reward. After visiting Tim Hortons, just go to www.telltims.ca within seven days, pick your language, and enter the 21 digit survey number on your receipt. Answer a few questions about your experience, including service, meal quality, and cleanliness.
When you finish the survey, you’ll get a validation code for a $1 hot chocolate, French vanilla, or iced coffee. You can use this award on your next visit within thirty days.
Tim Hortons Canada Customer Satisfaction Survey Details
| Name Survey | Tim Hortons Canada Customer Satisfaction Survey |
|---|---|
| Official Survey URL | www.telltims.ca |
| Languages | English, Español, and Français |
| Sponsor | Tim Hortons Inc. |
| Survey Country | Canada |
| Receipt validity | 7 days |
| This Survey Eligible | Only Tim Hortons Customers in Canada |
| Survey Complete Time | 5-10 minutes |
| Participant Age | Must be above 18 years |
What is TellTims?
TellTims is Tim Hortons’ official customer satisfaction survey, which allows customers to discuss their eating experiences. The program aims to gather input on several aspects of service, such as meal quality, cleanliness, and customer service. TellTims helps Tim Hortons better address customer requirements and adjust services to fit preferences.
TellTims Survey Rewards Details:
When you complete the TellTims Survey, you will be rewarded for your input! Participants frequently receive a promotional code that may be used on their next visit to Tim Hortons.
This voucher may offer you discounts on your favorite things or maybe a free treat. It’s Tim Hortons’ way of expressing “thank you” for providing feedback and sharing your eating experience.
Who can Participate in this TellTims Survey Canada ?
Sure, here’s the information in a simple format:
- Canadian Residents: Must live in Canada.
- Age Requirement: 18 years or older.
- Receipt Holders: Need a Tim Hortons receipt with a survey code.
- Not for Employees: Tim Hortons employees and their family members cannot participate.
- Language Proficiency: Must understand English or French to complete the survey.
Take TellTims Survey At www.telltims.ca
To complete the TellTims Survey, providing that the website information is correct, as www.telltims.ca does not exactly connect to the official Tim Hortons survey site.
Please make sure you have the correct URL from your receipt or Tim Hortons’ official resources.
Step 1: Visit the Official Survey Site:
- Check your Tim Hortons receipt for the correct survey URL, as the provided www.telltims.ca may not be accurate.
Step 2: Choose the language:
- You can choose the language from the select language option available there
Step 3: Enter Survey Code:
- Locate the survey invitation code on your receipt and enter it on the survey’s homepage.
Step 4: Start the Survey:
- Click on the Arrow > to begin answering the survey questions.
Step 5: Answer Questions:
- Provide feedback on various aspects of your visit, such as service quality, food taste, cleanliness, and overall satisfaction.
Step 6: Complete the Survey:
- After answering all the questions, complete the telltims survey by following the on screen instructions.
Step 7: Receive Your Reward:
- At the end of the survey, you’ll typically receive a coupon code or an offer that can be used on your next visit to Tim Hortons.
TellTims. ca Survey Rules And Requirements In 2024
Participating in the Tell Tims Survey, also known as TellTims, entails adhering to specific criteria and achieving certain conditions to ensure your opinion is valid and you are eligible for any incentives offered. Here’s a simple breakdown:
TellTims Survey Canada Rules:
- Eligibility: Must be a legal resident of Canada and 18 years or older.
- Receipt Requirement: A recent Tim Hortons purchase receipt with a survey invitation is necessary to participate.
- TellTims Survey Code: Use the survey code found on your receipt to access the survey.
- Time Limit: Complete the survey within the timeframe mentioned on your receipt.
- Rewards: Participants receive a validation code for a discount or free item on their next visit. Note the expiry date of the offer.
Limitations
- One survey per receipt.
- The validation code cannot be redeemed for cash.
- Employees and affiliates of Tim Hortons are not eligible to participate.
TellTims Survey Canada Requirements:
- Receipt: A recent receipt from a Tim Hortons visit with a survey invitation.
- Device: Access to a computer, smartphone, or tablet with internet connectivity.
- Language Knowledge: Ability to read and understand English or French.
- Location: Must be a resident of Canada.
- Age: Minimum age of 18 years.
- Survey Code: A valid survey code from your receipt.
- Time: Survey must be completed within the timeframe mentioned on the receipt.
- Contact Information: Provide your contact details if required for receiving rewards.
- Email: An email address may be needed to receive the validation code or other rewards.
Telltims Survey Code
The TellTims survey code is a unique set of numbers found on your Tim Hortons receipt that may be used to complete the online customer feedback survey. Visit the website listed on your receipt (such as www.telltims.ca) and input this code to begin the survey. It is time sensitive, so use it before it expires to provide feedback and receive prizes.
Tim Hortons Survey No Receipt – Important Information
key points for the Tim Hortons Survey without a receipt:
- Eligibility: Participation without a receipt is allowed.
- Entry Method: Visit the survey website and select “No Receipt.”
- Required Information: Provide store number, date, and time of visit.
- Survey Duration: Takes about 5-10 minutes.
- Rewards: Similar to receipt based participation (e.g., $1 Hot Chocolate, French Vanilla, or Iced Coffee).
- Languages: Available in English, Español, and Français.
- Frequency: One survey per guest per month.
Benefits Of The Canada TellTims Survey
- Share Feedback: Tell Tim Hortons about your visit and how they can improve.
- Get Rewards: Earn a validation code for discounts or free items.
- Quick and Easy: The survey takes only a few minutes to complete.
- Influence Improvements: Your suggestions help enhance service and food quality.
- Menu Input: Offer ideas for new items or feedback on current menu options.
- Customer Satisfaction: Help Tim Hortons serve you better based on your preferences.
- Voice Heard: Your opinions directly reach the management team.
- No Purchase Necessary: Participate without needing to make a new purchase.
- Improve Experience: Contribute to making dining better for everyone.
- Community Support: Assist in the success of a local business in your area.
About TellTims
Tim Hortons, a brand connected with Canadian culture and hospitality, was founded in 1964 in Hamilton, Ontario, by Canadian hockey great Tim Horton. It has grown into a legendary brand throughout time, making a tremendous impact not only in Canada but also in the United States and beyond. This expansion demonstrates not only the brand’s ability to provide good coffee and doughnuts, but also its strong connection to the community’s identity and values.
Tim Hortons established the TellTims poll after realizing how important customer happiness is in maintaining its prestigious image. This project is more than just a feedback tool; it demonstrates the brand’s commitment to hearing directly from its customers. Tim Hortons’ TellTims platform allows customers to share their experiences, ensuring that every voice is heard and taken into account as the business moves forward.
Why is TellTims Survey Popular?
The TellTims survey is popular for a few key reasons:
- Easy Participation: Customers can easily take part in the survey using a receipt from their visit, making it accessible to everyone who shops at Tim Hortons.
- Rewards: Participants often receive incentives like discounts or free items for their next visit, which is a big draw for many people.
- Voice Heard: It gives customers a platform to share their experiences directly with the company, making them feel valued and heard.
- Improvements: The feedback leads to real changes in stores, improving the customer experience for everyone.
Tim Hortons Survey Terms & Conditions
| Condition | Details |
|---|---|
| Offer Variations | The special offer may vary depending on the location. |
| $1 10 Pack of Timbits | You will get a box of assorted Timbits. You cannot choose the flavors. |
| $1 Any Two Classic Donuts | You cannot swap them for other donuts. |
| $1 Medium Hot or Iced Coffee | You can customize your coffee, but it will cost extra. You cannot exchange it for another drink. |
| Offer Modifications | You cannot change or alter the offers in any way. Taxes are not included. |
| Receipt Validity | The validated receipt is valid for 30 days from the date of purchase. |
| Offer Combinations | The offers cannot be combined with other promotions or used for digital or delivery orders. |
| Eligibility | Tim Hortons employees, franchisees, and their immediate family members or households are not eligible to receive or redeem the offers. |
| Survey Limit | You can only do one survey per guest per month. |
Conclusion
Tim Hortons’ TellTims survey is a strategic project designed to improve customer happiness by gathering input on their eating experience. It provides awards to participants, demonstrating the company’s appreciation for their contributions. This feedback process allows Tim Hortons to adjust their services and goods, resulting in a better customer experience and promoting continual improvement.
Social Pages Tim Horton: Telltims.ca
| Social Media | Link |
|---|---|
| https://twitter.com/TimHortons | |
| https://www.facebook.com/TimHortons | |
| https://www.instagram.com/timhortons | |
| YouTube | https://www.youtube.com/user/TimHortons |
Tim Hortons Survey Questions V/s FAQs
Q1. What is the TellTims survey?
Ans: It’s Tim Hortons’ official survey in Canada designed to collect feedback from customers about their dining experience.
Q2. Who can participate in the TellTims survey?
Ans: Any legal resident of Canada, aged 18 or older, with a Tim Hortons receipt that has a survey invitation, except for employees and their immediate families.
Q3. How do I take the TellTims survey?
Ans: Go to the official survey website mentioned on your receipt, enter the provided survey code, and answer the survey questions.
Q4. What rewards can I receive from participating in the TellTims survey?
Ans: Participants are usually given a validation code for a discount or a free item for their next visit to Tim Hortons.
Q5. What are the requirements for participating in the TellTims survey?
Ans: You need a recent Tim Hortons receipt with a survey invitation, access to the internet, a device capable of browsing the web, the ability to read English or French, and to complete the survey within the timeframe specified on the receipt.